Notice of Privacy Practices

How we may use and share your health information

• Treatment. We use and share your information with doctors, nurses, labs, pharmacies and other providers involved in your care, including between our Internal Medicine and optometry teams.
• Payment. We share information with your health plan to bill and receive payment for services.
• Health care operations. We use information to run our practice, improve quality, train staff and contact you about appointments.
• Appointment reminders and the patient portal. We may contact you by phone, text, mail or the Healow portal to remind you of visits and share results.
• Family and friends. With your agreement, or when you are unable to agree and it is in your best interest, we may share information with people involved in your care or payment for your care.
• Business associates. We work with companies such as our electronic health record and billing vendors, who must protect your information under a written agreement.
• As required or permitted by law. This includes public health reporting, health oversight, legal proceedings, law enforcement in limited cases, preventing a serious threat to health or safety, workers' compensation, and organ donation or coroner requests.

Uses that require your written permission

We will not use or share your information for marketing, sell your information, or share most psychotherapy notes without your written authorization. You may revoke an authorization in writing at any time, except where we have already relied on it.

Your rights

• Get a copy of your records. You can ask to see or get an electronic or paper copy of your medical record. We may charge a reasonable, cost-based fee.
• Ask us to correct your record. You can ask us to correct information you think is incorrect or incomplete. We may say no, but will tell you why in writing.
• Request confidential communications. You can ask us to contact you in a specific way or at a different address.
• Ask us to limit what we use or share. You can ask us not to share certain information. If you pay for a service in full out of pocket, you can ask us not to share it with your health plan.
• Get a list of disclosures. You can ask for a list of times we have shared your information in the past six years, with certain exceptions.
• Get a copy of this notice. You can ask for a paper copy at any time.
• Choose someone to act for you. A medical power of attorney or legal guardian can exercise your rights.
• File a complaint. If you believe your rights were violated, contact our clinic or file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights. We will not retaliate against you for filing a complaint.

Website and email privacy

This website does not collect health information. Please do not send protected health information by email. Use the secure Healow patient portal for non-urgent messages to your care team.

We use Google Analytics to count visits and see which pages are most helpful. It collects general, non-identifying information such as pages viewed, device type and approximate city. Advertising features are turned off, and we never use it to collect health information. Booking, the patient portal and bill pay are handled on separate secure sites and are not tracked by this website.

Questions or concerns about your privacy

If you have questions about this notice or a concern about your privacy, please contact our clinic.

We reserve the right to change this notice. Changes will apply to all information we have about you, and the updated notice will be available on this website and in our office. Last updated October 2026.