Insurance & new patients
Insurance, billing and new patient information
We accept most major commercial, Medicare and Medicare Advantage plans. We will help you understand your coverage before your visit.
Accepted plans
Insurance we accept
We accept most major commercial PPO and HMO plans, plus Medicare and Medicare Advantage. Self-pay is also welcome.
Commercial plans we accept (PPO & HMO)
- Blue Cross Blue Shield PPOPPO plans
- BCBS ACO BlueBlue Cross Blue Shield commercial ACO plan
- BCBS HMOMedical groups: #447 Endeavor Health, #197 Ascension (AMITA Health CIN), and #213 and #507 UChicago Medicine AdventHealth. HMO Illinois (HMOI), Blue Advantage HMO and Blue Precision HMO, including Marketplace Exchange HMOs
- UnitedHealthcarePPO and HMO
- AetnaPPO and HMO
- CignaPPO, POS, Connect HMO, One Health HMO and Local Plus
- Endeavor Health Employee PlanAdministered by Cigna
- HealthLink / UnicarePPO, HMO and POS
- ACTIN Care GroupsSelf-funded employer network, PPO and HMO
- MultiPlan / Beech StreetPPO
- PHCSPPO
- HFNPPO
- SmartHealth
- Unite Here Health
- Oscar HealthIllinois Marketplace Exchange plans
- Self-paySelf-pay pricing depends on the type of visit. Call for a quote
Medicare, Medicare Advantage & Medicaid plans we accept
- UnitedHealthcareMedicare Advantage PPO & HMO
- HumanaMedicare Advantage PPO & HMO
- AetnaMedicare Advantage PPO & HMO, plus FIDE (HMO D-SNP)
- Cigna / HealthSpringMedicare Advantage PPO & HMO
- Blue Cross Blue ShieldMedicare Advantage PPO & HMO
- Essence HealthcareMedicare Advantage PPO & HMO
- Devoted HealthMedicare Advantage PPO & HMO
- Clear Spring HealthMedicare Advantage HMO
- MolinaMedicare Advantage
- Humana & Meridian FIDEMedicare-Medicaid plans
- Blue Cross Community Health PlansBCBSIL Medicaid
- Original MedicareTraditional Medicare Part B
Please note: Insurance networks and plan participation can change. Before your visit, please check with our office at 630-242-2455 and with your insurance plan to confirm that we are in network for your specific plan and the service you need. Coverage, referrals, copays, deductibles and coinsurance depend on your individual plan. Being listed here does not guarantee coverage.
HMO patients require a referral for eye exams. Please get a referral from your primary care doctor before your eye exam.
Eye exams & insurance
We bill medical insurance, not vision plans
- Medical eye health examsBilled to your medical insurance. We accept all major plans.
- Vision insurance (VSP, EyeMed, etc.)Not accepted. We provide an itemized receipt you can submit for out-of-network reimbursement.
- Cash-pay eye examsSelf-pay prices depend on the type of visit, such as a basic eye exam, a dilated or diabetic eye exam, or a contact lens exam. Call 630-242-2455 and we will quote the right price for you.
Medical eye health exams are covered under your medical insurance benefits. Plans change often, so please call 630-242-2455 to confirm your specific plan before your appointment.
Self-pay option
Monthly payment plan for weight management
We offer a self-pay monthly payment model for our weight management program. Labs at your initial consultation are included once a year. The monthly fee does not include medication, but we work directly with vendors to get you the best price. Call 630-242-2455 for current pricing.
About weight management →Payment at your visit
Copays and patient responsibility
Your copay, deductible or coinsurance is due at the time of your appointment. You are responsible for any amount not covered by your insurance.
We accept cash, credit and debit cards, and HSA/FSA cards.
Pay my bill onlineCancellation policy
$50 cancellation and no-show fee
A fee of $50.00 is charged for cancellations and no-shows. The fee may be waived if you cancel or rebook at least 48 hours before your scheduled appointment.
New patients
Your first visit, step by step
Book
Schedule online through Healow or call our office.
Check coverage
We verify your insurance and let you know about any expected costs. HMO patients need a referral for eye exams.
Confirm and pre-check in
Before your visit, you will receive a text message to confirm your appointment. On the day of your appointment, you will receive a text to pre-check in. Completing it before you arrive saves time.
Bring the essentials
Photo ID and insurance card, your list of medicines, your glasses and contact lenses, and an HMO referral if needed. Fasting is required before blood work on lab days.
Arrive 15 minutes early
This gives us time to check you in so your visit starts on time.
FAQ
Frequently asked questions
Will I get an appointment reminder?
Yes. Before your visit, you will receive a text message to confirm your appointment. On the day of your appointment, you will receive a text to pre-check in. Completing pre-check-in before you arrive saves time.
Do you offer telehealth?
Yes. Telehealth is available for weight management consultations and follow-ups, Internal Medicine visits and many common urgent visits. Eye exams are done in the office. Most insurance plans cover telehealth visits; call 630-242-2455 if you are unsure.
How do I request a prescription refill?
Request it through the Healow patient portal for the fastest response, or ask your pharmacy to send us a refill request.
Do you sell glasses?
We sell contact lenses, not eyeglasses. After your eye exam we give you your eyeglass and contact lens prescriptions.
What forms of payment do you accept?
We accept cash, credit and debit cards, and HSA/FSA cards. Copays, deductibles and coinsurance are due at your visit, and you can pay later bills online through the patient portal.
How much does a visit cost without insurance?
Self-pay prices vary by the type of visit. Please call our office at 630-242-2455 for pricing.
What should I bring to my first visit?
A photo ID and insurance card, a list of your medicines, your glasses and contact lenses, and an HMO referral if your plan needs one. If you are having fasting lab work, do not eat beforehand. Please arrive 15 minutes early. For children, a parent or guardian should come to the visit.
How do I book or reschedule?
Book online through Healow at any time, or call 630-242-2455. Please cancel or rebook at least 48 hours ahead to avoid the $50 cancellation fee.
Ready to book your visit?
Book online through Healow anytime, call us at 630-242-2455 or text 630-242-2435. New patients are welcome.