Healow patient portal
Patient portal and Healow app
Access your lab results and health records, message the clinic and book appointments from your phone or computer.
Set up the app
Set up Healow in four easy steps
Download the app
Get the free Healow app from the App Store (iPhone) or Google Play (Android).
Find our practice
Search for our practice by entering our unique practice code, BHBIDD.
Sign in
Enter your patient portal username and password.
Create your PIN
Set up a PIN to securely access your health record.
Practice unique code
Enter this code in the Healow app to find LivingWell Clinic.
- Lab results and recordsSee results and visit summaries as soon as they are released.
- Secure messagesSend non-urgent questions to your care team.
- AppointmentsBook and manage visits any time.
New patients
Complete your new patient forms online
Fill out your intake forms before your first visit to save time at check-in. You will need your insurance card and a list of your current medications.
FAQ
Portal questions
How do I request a prescription refill?
Request it through the Healow patient portal for the fastest response, or ask your pharmacy to send us a refill request.
Can I pay my bill online?
Yes. Log in to the patient portal to view and pay your bill securely online.
What can I do in the patient portal?
View your visit summaries, lab results and health records, send non-urgent messages to the clinic, check medications and book your next appointment.
What is our practice code in the Healow app?
Search for LivingWell Clinic in the Healow app using our practice code BHBIDD.
I forgot my portal username or password.
Use the forgot password option on the portal login page, or call 630-242-2455 and our staff will help you reset access.